Into the Octo-verse

Get the inside scoop on energy, technology, and all things Octopus.

Cancellation Fees? Nope. Nope. Nope. Nope.

Natasha Crowe,
US Director of Marketing & Public Relations
Customer Focus

Cancellation Fees? Nope. Nope. Nope. Nope.

Customer Focus

Cancellation Fees? Nope. Nope. Nope. Nope.

Cell phones, cable and internet, and utilities: what do all of these have in common? Cancellation fees. Most retail energy providers charge customers cancellation fees for leaving their contracts early. Here’s how we’re different: at Octopus, we don’t believe this has to be the case. We did a little digging…

Questions About Solar? We’ve Got Answers

We get a lot of questions about solar and how it works. In case you haven’t heard, the solar energy space is HOT — and we’re not just talking about the heat. In 2020, the solar energy sector grew 43%, year over year! Texas is one of the three states…

Brilliant Energy Customers, Welcome to Octopus Energy!

Last Update: 06/09/21 Octopus Energy now owns the residential contract for electricity that you previously held with Brilliant Energy. This transition from Brilliant Energy to Octopus Energy was approved by the Bankruptcy Courts on May 5, 2021. You may have received a notice in the mail from ERCOT alerting you…

Octopus Energy Named Retail Energy Provider of the Year

During the month of April, the Energy Marketing Conferences hosted their Spring Energy Marketing Conference, a three-day virtual conference with more than 700 attendees, 40 sponsors, 75 3D virtual exhibitor booths, and over 50 industry professionals who spoke on multiple panels. We’re delighted to announce that Octopus Energy won the…

New API for Octopus Customers

Octopus Energy now offers an API that serves up current wholesale prices across ERCOT. For our customers who use the wholesale price to automate their home, customers who would like to track the price outside our app, or simply the curious, this API is another tool Octopus offers to monitor…

Beware the “Bait and Switch”

Heard of the “bait and switch?” Here’s what happens. Typically an energy provider will lure in an unsuspecting customer with incredibly low rates in the form of an “introductory offer.” Often these rates are so low that it’s hard for a consumer to pass them up. At first, the customer…