Into the Octo-verse

Get the inside scoop on energy, technology, and all things Octopus.

Cancellation Fees? Nope. Nope. Nope. Nope.

Natasha Crowe,
US Director of Marketing & Public Relations
Customer Focus

Cancellation Fees? Nope. Nope. Nope. Nope.

Other things we're talking about

Cancellation Fees? Nope. Nope. Nope. Nope.

Cell phones, cable and internet, and utilities: what do all of these have in common? Cancellation fees. Most retail energy providers charge customers cancellation fees for leaving their contracts early. Here’s how we’re different: at Octopus, we don’t believe this has to be the case. We did a little digging…

Questions About Solar? We’ve Got Answers

We get a lot of questions about solar and how it works. In case you haven’t heard, the solar energy space is HOT — and we’re not just talking about the heat. In 2020, the solar energy sector grew 43%, year over year! Texas is one of the three states…

Brilliant Energy Customers, Welcome to Octopus Energy!

Last Update: 06/09/21 Octopus Energy now owns the residential contract for electricity that you previously held with Brilliant Energy. This transition from Brilliant Energy to Octopus Energy was approved by the Bankruptcy Courts on May 5, 2021. You may have received a notice in the mail from ERCOT alerting you…

Octopus Energy Named Retail Energy Provider of the Year

During the month of April, the Energy Marketing Conferences hosted their Spring Energy Marketing Conference, a three-day virtual conference with more than 700 attendees, 40 sponsors, 75 3D virtual exhibitor booths, and over 50 industry professionals who spoke on multiple panels. We’re delighted to announce that Octopus Energy won the…

Octopus Energy is a Certified B Corp!

We’re thrilled to announce that Octopus Energy, through our parent company Octopus Group, is a certified B Corporation (or B Corp)! B Corporations are profit-making companies certified to meet very high standards of social and environmental performance, accountability, and transparency. With this recognition, Octopus joins a growing group of companies…

Carbon Footprint vs. Carbon Intensity: What Should You Track?

We talk all the time about climate change and how it’s affecting the Earth. And while most of us have a vague sense of what that means, let’s dive a little deeper into how this works with energy and how you can track your emissions.  First, here’s a quick refresher…

News Special: Octopus Energy US Launch and the Texas Energy Crisis

Our US launch story is one for the books! Listen to our latest podcast episode as Michael Lee (OEUS CEO), Natasha Crowe (OEUS Director of Marketing and PR), and Kelly Rankine (OEUS Energy Specialist Lead) discuss their experiences during the Texas Energy Crisis, just…

Earth Month at Galleria Dallas, presented by Octopus Energy US in partnership with EarthX

In honor of the 51st anniversary of Earth Day on April 22nd, Octopus Energy US in partnership with EarthX presents a celebration of Earth Day 2021, at the Galleria Dallas. The exhibition features information about how individual actions can make a huge difference against the…

New API for Octopus Customers

Octopus Energy now offers an API that serves up current wholesale prices across ERCOT. For our customers who use the wholesale price to automate their home, customers who would like to track the price outside our app, or simply the curious, this API is another tool Octopus offers to monitor…

Beware the “Bait and Switch”

Heard of the “bait and switch?” Here’s what happens. Typically an energy provider will lure in an unsuspecting customer with incredibly low rates in the form of an “introductory offer.” Often these rates are so low that it’s hard for a consumer to pass them up. At first, the customer…